PRIVACY POLICY

At Welle Pilates, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our studio, website, and services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, and email address.

Health Information: Details regarding your medical history, injuries, or physical conditions, which are relevant to providing safe and effective Pilates instruction.

Payment Information: Credit card or payment details for processing your bookings.

Session Data: Information about your attendance, session preferences, and any feedback you provide during classes.

2. How We Use Your Information

The information we collect is used to:Provide and personalise your Pilates sessions. Manage bookings, cancellations, and payments. Communicate with you about schedules, special offers, or studio updates. Maintain a safe and effective practice environment, ensuring that programs are tailored to your physical needs.

3. Data Protection

We are committed to keeping your personal information safe. We implement industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. This includes secure storage of digital and physical records and limiting access to sensitive information to authorized personnel only.

4. Third-Party Disclosure

We do not share, sell, or rent your personal information to third parties, except as required by law or when necessary for payment processing through trusted third-party platforms. All third-party services we use are required to uphold the same level of privacy protection.

5. Your Rights

You have the right to:Access, correct, or delete any personal information we hold about you. Opt-out of receiving marketing communications. Request clarification on how we handle your data. To exercise any of these rights, please contact us at [email address] or by phone at [phone number].

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Any updates will be posted on our website and communicated to clients as needed.

7. Contact Us

If you have any questions or concerns about your privacy or how we handle your personal information, please reach out to us at:

Welle Pilates 2/255-257 Farmborough Rd, Farmborough Heights, hello@wellepilates.com.au, 0490 872 450

By engaging with Welle Pilates, you agree to the terms outlined in this Privacy Policy.